Final Update: Thursday, 23 November 2017 13:01 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/23, 12:15 UTC. Our logs show the incident started on 11/23, 12:00 UTC and that during the 15 minutes that it took to resolve the issue 6% of customers experienced Data Access Issues in the Azure Portal.
We've confirmed that all systems are back to normal with no customer impact as of 11/23, 12:15 UTC. Our logs show the incident started on 11/23, 12:00 UTC and that during the 15 minutes that it took to resolve the issue 6% of customers experienced Data Access Issues in the Azure Portal.
- Root Cause: The failure was due to an issue in one of our dependent platform services.
- Incident Timeline: 15 minutes - 11/23, 12:00 UTC through 11/23, 12:15 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Rama