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Performance Issues with Visual Studio Team Services – 06/11 – Mitigated

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Final Update: Sunday, June 11th 2017 04:27 UTC

We’ve confirmed that all systems are back to normal as of 11 June 2017 03:35 UTC. Our logs show the incident started on 11 June 2017 01:50 UTC and that during the 1 hours and 45 minutes that it took to resolve the issue. ~9.4% of active customers experienced increased percentage of failed commands (approximately 1% of commands) in the East Australia region. Sorry for any inconvenience this may have caused.

  • Root Cause: The failure was due to an Azure networking issues in East Australia.
  • Chance of Re-occurrence: Low – Azure is actively investigating the issues and is in the process mitigating it
  • Incident Timeline: 1 hours & 45 minutes – 11 June 2017 01:50 UTC through 11 June 2017 03:35 UTC

Sincerely,
Dexter


Initial Update: Sunday, June 11th 2017 03:00 UTC

We are investigating performance issues affecting users of the service. Users in Australia East may experience degraded performance or slow page load times.

  • Next Update: Before Sunday, June 11th 2017 04:15 UTC

Sincerely,
Dexter


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