Final Update: Tuesday, 20 November 2018 21:09 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/20, 20:30 UTC. Our logs show the incident started on 11/20, 05:00 UTC and that during the 15 hours 30 min that it took to resolve the issue approximately 4% of customers in North Europe and East US2 might have experienced error while loading data in Application Insights dashboards.
- Root Cause: The failure was due to failure in one of our dependent services
- Incident Timeline: 15 Hours & 30 minutes - 11/20, 05:00 UTC through 11/20, 20:30 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Venkat
-Venkat
Initial Update: Tuesday, 20 November 2018 18:27 UTC
We are aware of issues within Application Insights and are actively investigating. customers may experience error while loading the data in Application Insights.
We are aware of issues within Application Insights and are actively investigating. customers may experience error while loading the data in Application Insights.
- Work Around: none
- Next Update: Before 11/20 21:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Venkat