Final Update: Monday, 19 November 2018 20:09 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/19, 19:00 UTC. Our logs show the incident started on 11/19, 15:00 UTC and that during the 4 hours that it took to resolve the issue 10% of customers might have experienced data access issues in East US,West Europe and Southeast Asia in Azure and OMS Portal for Log Analytics.
We've confirmed that all systems are back to normal with no customer impact as of 11/19, 19:00 UTC. Our logs show the incident started on 11/19, 15:00 UTC and that during the 4 hours that it took to resolve the issue 10% of customers might have experienced data access issues in East US,West Europe and Southeast Asia in Azure and OMS Portal for Log Analytics.
- Root Cause: The failure was due to failure in one of our dependent services
- Incident Timeline: 4 Hours - 11/19, 15:00 UTC through 11/19, 19:00 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.
-Venkat
Initial Update: Monday, 19 November 2018 19:47 UTC
We are aware of issues within Application Insights and Log Analytics and are actively investigating. Some customers may experience data access issues in portal.
We are aware of issues within Application Insights and Log Analytics and are actively investigating. Some customers may experience data access issues in portal.
- Work Around:
- Next Update: Before 11/19 23:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Venkat