Final Update: Monday, 19 November 2018 12:59 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/19, 11:25 UTC. Our logs show the incident started on 11/19, 09:20 UTC and that during the 2 hours and 05 minutes that it took to resolve the issue ~5% of customers experienced Data access issues.
We've confirmed that all systems are back to normal with no customer impact as of 11/19, 11:25 UTC. Our logs show the incident started on 11/19, 09:20 UTC and that during the 2 hours and 05 minutes that it took to resolve the issue ~5% of customers experienced Data access issues.
- Root Cause: The failure was due to failure in one of our dependent services.
- Incident Timeline: 2 Hours & 05 minutes - 11/19, 9:20 UTC through 11/19, 11:25 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Anmol
Initial Update: Monday, 19 November 2018 10:28 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal.
- Work Around: none
- Next Update: Before 11/19 12:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Anmol