Final Update: Tuesday, November 6th 2018 16:08 UTC
We’ve confirmed that all systems are back to normal as of November 6th 2018 15:45 UTC. Our logs show the incident started on November 6th 2018 14:45 UTC and during the 60 minutes it took to resolve the issue, a peak of 2150 users experienced slow and failed commands in West Europe region. Sorry for any inconvenience this may have caused.
- Root Cause: Our current investigations point at a failover on SQL Azure layer as the cause for this incident.
- Chance of Re-occurrence: Medium at this point, we understand to some extent what happened.
- Lessons Learned: We are logging a number of repair items and investigating in depth why an Azure SQL failover got our DBs in a bad state.
- Incident Timeline: 14:45 UTC through 15:45 UTC.
Sincerely,
Alberto
Initial Update: Tuesday, November 6th 2018 15:08 UTC
We are actively investigating performance issues with Azure DevOps. Some customers may experience slower performance than usual while accessing their accounts.
- Next Update: Before Tuesday, November 6th 2018 16:15 UTC
Sincerely,
Ariel Jacob
