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Experiencing Data Loss and Data Access Issue in Azure Portal for Many Data Types – 09/04 – Investigating

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Update: Tuesday, 04 September 2018 18:37 UTC

Azure South Central US datacenter is experiencing an outage which has led to ingestion data loss for Application Insights. The team is bringing up the datacenter back online as of now. Some customers continue to experience data loss in all regions, alerting and data access issues.

 Initial findings indicate that the problem began at 04/09 ~10:00 AM UTC. We currently have no estimate for resolution.

  • Work Around: None
  • Next Update: Before 09/04 22:00 UTC

-Suraj


Update: Tuesday, 04 September 2018 15:59 UTC

We continue to investigate issues within Application Insights. Root cause is not fully understood at this time. Some customers continue to experience issues while accessing their data. Customers may also see data gaps and face alerting issues. Initial findings indicate that the problem began at 04/09 ~10:00 AM UTC. We currently have no estimate for resolution.
  • Work Around: None
  • Next Update: Before 09/04 20:00 UTC

-Varun


Update: Tuesday, 04 September 2018 12:05 UTC

We continue to investigate issues within Application Insights. Root cause is not fully understood at this time. Some customers continue to experience issues while accessing their data. Customers whose data resides in South Central US region may also see data gaps and face alerting issues. We are working to establish the start time for the issue, initial findings indicate that the problem began at 04/09 ~10:00 AM UTC. We currently have no estimate for resolution.
  • Work Around: None
  • Next Update: Before 09/04 16:30 UTC

-Varun


Initial Update: Tuesday, 04 September 2018 10:25 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal.
  • Work Around: None
  • Next Update: Before 09/04 12:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Varun



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