Final Update: Thursday, 01 March 2018 18:32 UTC
We've confirmed that all systems are back to normal with no customer impact as of 03/01, 17:40 UTC. Our logs show the incident started on 03/01, 16:05 UTC and that during the 1 hour 35 minutes that it took to resolve the issue ~35% of customers experienced data access issues.
We've confirmed that all systems are back to normal with no customer impact as of 03/01, 17:40 UTC. Our logs show the incident started on 03/01, 16:05 UTC and that during the 1 hour 35 minutes that it took to resolve the issue ~35% of customers experienced data access issues.
- Root Cause: The failure was due to a configuration issue with a dependent platform services.
- Incident Timeline: 1 Hours & 35 minutes - 03/01, 16:05 UTC through 03/01, 17:40 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Deanna
Initial Update: Thursday, 01 March 2018 17:32 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access issues. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access issues. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
- Work Around: none
- Next Update: Before 03/01 20:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Deanna