Final Update: Wednesday, 10 January 2018 23:08 UTC
We've confirmed that all systems are back to normal with no customer impact as of 01/10 22:10 UTC. Our logs show the incident started on 01/10 21:35 UTC and during that 35 minutes window ~4% customers might have seen data access issues.
We've confirmed that all systems are back to normal with no customer impact as of 01/10 22:10 UTC. Our logs show the incident started on 01/10 21:35 UTC and during that 35 minutes window ~4% customers might have seen data access issues.
- Root Cause: The failure was due to an internal service not able to read the required configurations.
- Incident Timeline: 35 mins - 01/10 21:35 UTC through 01/10 22:10 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Vishal Suram
Initial Update: Wednesday, 10 January 2018 22:11 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
- Work Around: None
- Next Update: Before 01/10 23:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Vishal Suram