Final Update: Thursday, 04 January 2018 02:58 UTC
We've confirmed that all systems are back to normal with no customer impact as of 01/04, 02:45 UTC. Our logs show the incident started on 01/03, 23:00 UTC and that during the 3 hours 45 minutes that it took to resolve the issue all the customers experienced alerting failures.
We've confirmed that all systems are back to normal with no customer impact as of 01/04, 02:45 UTC. Our logs show the incident started on 01/03, 23:00 UTC and that during the 3 hours 45 minutes that it took to resolve the issue all the customers experienced alerting failures.
- Root Cause: The failure was due to configuration update in of our services
- Incident Timeline: 3 Hours & 45 minutes - 01/03, 23:00 UTC through 01/04, 02:45 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Sapna
Initial Update: Thursday, 04 January 2018 02:25 UTC
We are aware of issues within Application Insights and are actively investigating. All the customers may experience Alerting failure. The following data types are affected: Availability.
We are aware of issues within Application Insights and are actively investigating. All the customers may experience Alerting failure. The following data types are affected: Availability.
- Work Around: None
- Next Update: Before 01/04 04:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Sapna